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Frequently asked questions

  • Why do I need hair vitamins?

    Good hair starts with good health. And good health starts with good nutrition. A healthy scalp, which is where healthy hair will thrive, is at its very best when properly nourished. The necessary vitamins to keep your hair & scalp in optimal condition are sometimes difficult to obtain through a regular diet alone. Nutrition goes to your vital organs first (yes the ones that keep you alive (like your heart and lungs) and it's only what's left that goes to your hair. It's the reason why hair is the first to suffer from inadequate dietary intake. This is why hair vitamins can make such a big difference to the health of your hair and scalp. In addition, you will get better results from your cut, colour and use of professional hair care products if you are growing healthy hair to begin with.
  • How do dietary supplements work to benefit my hair?

    Dietary supplements work by filling in the gaps left by a regular diet and provide the body with the nutrition it needs to grow healthy hair from the inside out. Hair supplements which includes capsules, herbal teas and blends have a specially chosen mix of vitamins and minerals. Used in conjunction with quality professional grade haircare products, will give optimal hair results. The body prioritises your hair's health below that of other key organs such as your heart and liver. That's why your hair's health can often be a barometer of whether you are getting enough nutrition for whole of body health. In addition, the nutrition it needs are quite different to other parts of your body. Ensure you are getting the specific nutrients for your hair and scalp health as a lack could mean dull and lacklustre hair or at worst breakage, thinning and balding.
  • Will dietary supplements work for everyone?

    Dietary supplements are beneficial if you need to raise your nutritional intake when a regular diet is not providing you with enough. If your dietary intake of a vitamin or mineral is adequate, taking additional will not provide any benefit. However, obtaining an adequate intake of vitamins is not always easy. Dietary supplements can help to fill in any nutritional gaps you may have. As nutrients are absorbed and used by the major organs in your body as a priority, your hair may unfortunately be one of the first places that shows signs of lack of adequate nutrition.
  • How long will it take for me to see results?

    trico.lab products provide vitamins and minerals to support healthy hair and hair growth by filling in any nutritional gaps. It may take as little as a few weeks or could be up to 3-6 months to see results, but this may vary depending on each individuals diet, age, current hair health and lifestyle. Our Good Hair Vitamins are a 1 a day capsule so each jar of 56 capsules will last 8 weeks. trico.lab organic teas contain 30 serves, so at one cup a day, will last one month or just over 4 weeks.
  • What happens if I take more than the recommended daily intake of these products?

    It is not recommended that you take more than the amount specified on our packaging. Taking more will not accelerate or improve results. Our products have been reviewed by health professionals for safe consumption and to ensure efficacy. Please follow instructions as provided on each product's packaging. Consult a healthcare professional before use if you are pregnant, breastfeeding or on medication.
  • Where do you ship to?

    We ship internationally! Wherever you are we will get product to you. AUSTRALIA: Standard shipping within Australia is FREE of charge. Depending on the size of your order we will use Australia Post or a courier service. ALL OTHER COUNTRIES Postage costs will vary by destination. Select your items and enter your delivery address. Once you have completed this, all options for delivery and their associated costs will be provided for you to select from. We do not add any mark up to delivery costs.
  • Whats the difference between taking a herbal vitamin infused tea vs a capsule?

    Vitamin capsules such as trico.lab Good Hair Vitamins are made using specific amounts of concentrated, powdered extracts. You know what is in each capsule down to the milligram. Capsules are portable and considered by many as easy to consume, making them quite convenient - particularly when away from home. Brewing a cup of herbal tea extracts the mix of vitamins, minerals and compounds from each blend. All the extracted nutrients are extracted in a synergistic amount, meaning that all the extracted ingredients work better when combined. If considering herbal teas for hair health or to prevent thinning and hair loss, ensure the product you purchase is from a reputable source and has Naturopath approval for safe consumption. trico.lab organic hair detox tea blend and trico.lab hair regenerate tea blend are both Naturopath approved and made in Australia. For those who don’t like capsules or find them difficult to swallow, brewed teas are a great alternative and can also provide a relaxing and beneficial ritual at home or at work.
  • Are there any sugars in any of your products?

    There is NO sugar in any of products. Unlike gummies which contain relatively high amounts of sugar, trico.lab products contain no sugar or sugar substitutes.
  • What does 'listed on the ARTG' mean?

    The Therapeutic Goods Administration (TGA) is part of the Australian Government Department of Health, and is responsible for regulating therapeutic goods including prescription medicines, vaccines, sunscreens, vitamins and minerals, medical devices, blood and blood products. trico.lab Good Hair Vitamins have an AUST L number thats shows that they have been listed on the ARTG (Australian Register of Therapeutic Goods) which is managed by the TGA. This means the production process as well as our claims have been reviewed by the TGA. This takes time and money but we believe it's worth it for peace of mind and safe consumption.
  • What does naturopath approved mean?

    We have had a qualified naturopath certify that the trico.lab tea blends will function as per the materials on our website, social and marketing. The ingredients and our formulas have been reviewed for efficacy and safety as well as directions for use.
  • I'm taking medication. Can I take these products?

    If taking other medication please consult with a healthcare professional before use.
  • I'm pregnant/breast feeding. Are these products ok for me to take?

    If pregnant or breastfeeding please consult with a healthcare professional before use.
  • What country are trico.lab products made in?

    Our organic teas are formulated in Australia and made in Australia using imported ingredients. Our Good Hair Vitamins are manufactured in TGA (a division of the Australian Department of Health) approved facilities in New Zealand.
  • What are the capsule shells made from?

    Capsule casings are made from non GMO (non genetically modified origin) vegetable cellulose. They are 100% free from animal products such as gelatin, and are easily digested once swallowed, giving optimum absorption of ingredients. Capsules can be squashed, so please keep in the jar to avoid damage during transportation.
  • Who should not use these products?

    If pregnant, breastfeeding or on medication, please consult with a healthcare professional prior to consumption.
  • Will there be any effect on my body hair or just hair on my head?

    trico.lab products contain no hormones so there will be no impact on facial or body hair. Please note that trico.lab products proudly contain no gelatin, no sugar, no gluten, no artificial colours or flavours and no dairy.
  • I'm undergoing chemotherapy. What products will help with my hair loss?

    If currently taking medication or undergoing treatment, consult your healthcare professional prior to consumption.
  • I've had laser hair removal. Will this hair grow back if I take these products?

    If the treatment involves removing the hair follicle, then hair in that area will not grow back if you take these products.
  • I can't find the information I'm looking for. Please help.

    Just send us a message, and we will do our best to answer any questions you have. Email or head to our contact page accessible from the main menu. We will be in touch.